SHIPPING INFORMATIONDelivery times are generally between 4 or 5 days in mainland France, with deliveries for the rest of the world dependent on the transport time announced by the delivery company. To check whether it is possible to deliver to your home and to get an estimate of shipping costs, you can enter your country and postal code in the appropriate field at the checkout: ![]() If no delivery option is available for your country, please contact us: Phone (+376) 73 74 81 UK deliveries Please note your products are delivered to the UK from our warehouse in France. Orders over 150€ are tax free at purchase but will incur customs duty charges to be paid to the delivery company. Local pickup in Andorra SAVE 10% ON LOCAL PICKUP at our showroom in Andorra on the price including tax. Contact us! COMMENCAL Bicycles Erts AD400 La Massana Andorra Phone (+376) 73 74 81 Free Shipping on orders of PARTS / ACCESSORIES / CLOTHING > for purchases over 50€ for France > for purchases over 150€ for the European Union Shipping Time Products are shipped within 24 hours subject to availability. For an A LA CARTE bike, the ETA is one week. In the case of pre-order, the shipping date is stated on the product description page. In rare cases, customs formalities can cause an additional delay of one week. These deadlines are just an indication and may be extended. Please be aware that COMMENCAL are not responsible for extra delays in delivery, therefore we will not offer any discount or refund your order. Shipment Tracking Number The tracking number is sent by email on the day of shipment. Please bear in mind that it may not work immediately. VAT and Tax-free Countries Items ordered on the COMMENCAL Store are shipped from France. The price is for European Union countries and therefore VAT is included and additional taxes will not be incurred. For deliveries to countries outside of the European Union the customer pays the price before tax. The exact rate is updated in the ‘Order Payment’ area. |